Terms and Conditions for Survey Raffle

1.      Organiser

a.      This trade promotion is organized by 45Coman Pty Ltd T/A Finseek, located at Suite 3, 707 Mount Alexander Road, Moonee Ponds, VIC 3039, ABN 53 114 593 565 Contact: admin@finseek.com.au.

 

2.      Eligibility 

a.      The raffle is open to individuals aged 18 and over who reside in Australia.

b.     Employees of 45Coman Pty Ltd T/A Finseek, their immediate family members, and anyone professionally connected to the raffle are not eligible to participate. 

c.      Entrants must complete the Finseek Customer Survey between 12:00 AM AEDT on May 7, 2025, and 11:59 PM AEDT on June 30, 2025, to be eligible. 

d.     The survey must be completed in full, including the entrant’s name, and contain genuine responses.

 

3.      How to Enter 

a.      Each eligible entrant will receive one (1) raffle ticket for fully completing and submitting the Finseek Customer Survey during the promotional period.

b.     Only one entry per person is permitted, regardless of the number of surveys submitted. 

c.      The survey is accessible via https://forms.gle/J3U9QPMxdgNyzpCw9. 

d.     Entries are automatically generated for each valid survey submission made within the promotional period, provided the entrant’s name is included. 

e.      No entry fee is required to participate, and no purchase is necessary.

 

4.      Prize 

a.      The prize is a $100 Coles Myer Group Gift Card redeemable at Coles, Myer, or other participating stores within the Coles Myer Group. 

b.     The approximate value of the prize is $100 AUD, based on the recommended retail value at the time of drafting. 

c.      The prize is non-transferable, non-refundable, and cannot be exchanged for cash or other products, as per Victorian regulations prohibiting cash as a raffle prize. 

d.     The gift card is subject to the terms and conditions of the Coles Myer Group.

 

5.      Draw Details 

a.      The raffle will be drawn at 12:00 PM AEDT on July 1, 2025, at Suite 3, 707 Mount Alexander Road, Moonee Ponds, VIC 3039. 

b.     The draw will be conducted at random using a random number generator or barrel draw, ensuring all entries have an equal chance of winning. 

c.      The first valid entry drawn will be declared the winner. 

d.     The winner will be notified via the contact details associated with their survey submission (or via alternative means if contact details are incomplete) within 48 hours of the draw. 

e.      The winner’s name and suburb will be published on www.finseek.com.au for at least 28 days, starting July 1, 2025, for transparency.

 

6.      Claiming the Prize 

a.      The winner must claim the prize within 28 days of being notified. 

b.     If the prize is not claimed within 28 days, 45Coman Pty Ltd T/A Finseek reserves the right to redraw the raffle and select an alternate winner on October 1, 2025, at 12:00 PM AEDT at the same location. The redraw winner will be notified and published as above. 

c.      If the prize remains unclaimed after 12 months (by July 1, 2026), 45Coman Pty Ltd T/A Finseek will dispose of the prize and pay the proceeds (less reasonable disposal costs) to the Victorian Treasurer for the Consolidated Fund, as required. 

d.     The winner will not incur any costs to accept the prize, except for any minor expenses (such as travel to collect the prize, if applicable).

 

7.      Limitation of Liability 

a.      45Coman Pty Ltd T/A Finseek is not responsible for any loss, damage, or injury suffered by the entrant as a result of participating in this raffle or accepting the prize, except for any liability that cannot be excluded by law. 

b.     45Coman Pty Ltd T/A Finseek is not responsible for entries that are lost, late, or misdirected due to technical issues beyond its control.

 

8.      Record Keeping 

a.      Records of this raffle, including entries, prize distribution, and winner details, will be kept for a minimum of three years as required by law.

 

9.      Governing Law 

a.      This trade promotion raffle is governed by the laws of Victoria and complies with the Victorian Gambling and Casino Control Commission (VGCCC) rules.

 

10. Privacy 

a.      Personal information (entrant’s name) collected during the promotion will be used solely for the purpose of conducting the raffle, notifying the winner, and improving Finseek’s services, in accordance with Australian privacy laws and Finseek’s Privacy Policy (available at www.finseek.com.au/privacy). 

b.     Entrants consent to the use of their name and suburb for publication if they win. 

c.      Personal information will not be shared with third parties except as required to administer the raffle or comply with legal obligations. 

d.     If additional contact details are provided voluntarily through the survey, they may be used to contact the winner or for Finseek’s service improvement purposes, as outlined in the Privacy Policy.